Frequently asked questions
OUR PEARLS
Rare and beautiful, South Sea pearls are the known as the Queen of all pearls, and demand a premium price due to their size, lustre and quality. South Sea pearls are known to have the thickest average nacre of all cultured pearls, with an unparalleled lustre.
South Sea pearls range from 7mm up to 20+mm with the majority of the pearls falling in the 9-15mm range and anything above 15mm incredibly rare.
The South Sea Pearl grows in the Pinctada maxima oyster which is native to Australia and Indonesia, where The Autore Group has it’s farming operations. The Pinctada maxima oyster produces a spectrum of shades from white to golden pearls and this species can also be found in Myanmar, Philippines and Malaysia. The Pinctada Magherterifia oyster produces a spectrum of shades from black to green to aubergine pearls, and this species can be commonly found in Tahiti, Fiji and The Cook Islands.
Jewellery Care & Materials
How do I clean my jewellery & look after my pearls?What type of metal does AUTORE MODA use?Why is my jewellery tarnishing?How often should I replate my jewellery?
Ordering
What size should I buy?Can I cancel my order?Does my piece come with warranty?
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?Do you ship overseas?How long will my order take to arrive?Can I track my order?Do you offer same day courier?Do I need to be home to receive my order?Can I return my order if I don't like it?Can I return something i bought on sale or during a promotional period?Can I exchange my product?
Baby Bracelets
JEWELLERY DISCLAIMER
Terms
MommeMicronsElectroplating
Get in touch
Have questions about your order, or a general enquiry?
Contact usABOUT US
AUTORE MODA is an Australian jewellery brand redefining pearls for the everyday - sustainably grown, thoughtfully designed, and effortlessly worn.
FLAGSHIP BOUTIQUE
Shop 2, 20-26 Cross St
Double Bay, Sydney NSW 2028
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2 years to grow 1 pearl!
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed in Australia will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email.